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try a pinky from another supplier, or go buy some new ones.. I've had a snake refuse mice from a batch - maybe there's some smell they object to. Scenting may cover it up.
How do you thaw the pinky? Mine just thaw to room temperature while i'm getting other things set up to feed, and I dunk it into hot water to warm it up before putting it in.. I feel that having it warm makes it more lifelike, though my snakes will take them cool, as well (though they don't seem to be as quick about it)
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