So, Layne Labs called an email-ed me on Monday. But before I had heard from them Monday, I already had received a shipping notification, received replacement order today - all in good shape and dry ice to spare. I called and let them know it had arrived in good shape, thanked them.
In regards to the 1styrofoam order, they felt it was safe to feed the larger prey items from the first shipment if they felt frozen, but suggested donating them to a wildlife rehab center if I was uncomfortable. Opted to throw them out, if I wouldn't feed it to my animals I don't want to risk a recovering animal.
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