I've recently been getting rodents from Rodent Pro since local suppliers have gone up to 40 cents per pink (vs. 17 cents or less). :eek1: I liked getting mice and rats from American Rodent. Their product was good, but has just gotten too expensive, even with having to pay shipping now.
Rodent Pro does have their feeders frozen individually and then put in a ziplock type bag, rather than vacuum-sealed. For me, who is sorting through for certain sized pinks for the hatchlings, this is actually preferable. Broken feet and tails don't bother me since they contribute very little to the nutritional content of the pinks. We use them up fast enough to not worry about freezer burn much unless a bag isn't sealed with the air squeezed out. The product has been very clean with very little smell to it. I, too, have heard the rumors from before, but I am just relating my experiences from the last couple orders since I've switched to internet ordering. I have been very pleased. Their packing for shipping has been great as well.
Another HUGE advantage I like when ordering from Rodent Pro is the multiple sized pinks. They have small, medium, and large pinks, plus peach fuzzies and fuzzies. 5 size separations vs. 2 or 3 is very attractive to me.
Cons of ordering from them are the delay in shipping from ordering (usually a week), but I order in advance, so it's not a problem. I'm not about to wait to the last minute and have no feeders, that would be silly. The ziplock bags vs. vacuum bags are a pro or con, depending on your view.
The quality has been excellent in the our orders. Nice, fat, healthy feeders, pinks with big milk bands, no bedding, no smell, no animals that were dead prior to euthanizing. The prices are also good. Looking at the other places, who charge 6+ cents per pink more, that starts to add up for us. I have not (yet) encountered them not being able to supply an order, but that's usually a matter or when, not if. I also like the layout of their website and the way boxes are calculated. It allows me to pack the box(es) full for efficiency.
I have ordered from Big Cheese in the past as well as the Mouse Factory. Both were great to deal with and had nice product. For the larger items, like rats, I very much enjoyed the vacuum sealed bags with them all aligned on a tray. The reasons I don't use these two currently are prices and I like the 5 sizes of pinks/fuzzies that I get with Rodent Pro.