Thanks Rich!
I think a pat on the back now and then is great for people, when appropriate. And the idea of "say something good or nothing at all" is the way to go in this forum. In the rare instances of persistent problems, members will have to rely on you to right the problem. But that is what ultimately happened previously anyway, so I think this is the best compromise possible.
Thanks for your hard work - sure don't know when you have time to take care of a zillion corns to boot!!
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