Valued customers,
This is to inform you that MiceDirect has issued a voluntary recall. Over the years we have regularly tested our rodents for any potential issues. During one of these recent tests it was detected that a portion of our rodents may be potentially carrying Salmonella. Because of this we are offering a voluntary recall option to our customers.
Facts:
This particular type of Salmonella cannot be passed to your reptile. Reptiles carry other specific strains.
Salmonella is common in almost all groups of both domestic and wild animals
Salmonella can make you sick, small children and frail or elderly people are more susceptible.
Washing your hands prevents this risk of illness from Salmonella. Please wash your hands when handling.
When handling raw product, such as rodents, chicken, pork, beef or any dead animal, it is very important to thoroughly wash your hands. Washing your hands should keep you from becoming sick in the event you come into contact with Salmonella.
What we are doing:
We begun a voluntary program to irradiate all pet food products.
All of our products starting on July 24, 2010 are irradiated, in a similar manner to raw food for human consumption.
We are irradiating our products at a level equivalent to the standards for human consumption.
This product continues to be fully acceptable for consuming reptiles.
You can be confident that our quality standards meet or exceed the standards currently held by other companies.
You can be confident that our quality standards are superior.
Recall Information:
If you have unused product that was purchased between May 2009 and July 23, 2010, please contact us. We are happy to replace product purchased between the above stated dates with our new irradiated product at your request.
We take the quality of our product very seriously. Please contact us for further assistance