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Shipping of Snakes - Fed Ex or UPS ???

I can't say much about Fedex living in germany but I perfer DHL over UPS any day UPS over night is more like 2 days and cost a bundle. DHL Insured cost 10-25 for overnight and I've never received or shipped a snake that didn't arrive before noon the next day. The only carrier I've delt with that would grantee live delivery cost 35 plus took two days to deliver.
 
Then again, maybe they said no to me, but refunded the sender?
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Ohhhhhhh! You were the receipient of the package. (Duh, I had just assumed you were the sender, LOL.)

Yeah that explains it. They would refund the person who paid. And yeah if the money that you paid for shipping was refunded to the sender, that money is yours.

And here I went and found their whole policy on that. :grin01: So anyway, since I already looked it up, here's the link to it. It's on page 9 under Money-Back Guarantee Policy.

http://images.fedex.com/us/services/pdf/SG_TermsCond_2006.pdf?link=4
 
I support FedEx 100% and so should all snake breeders. They are the only ones who have came forward and are supporting our businesses/hobby. The companies are comparable if you want to ship a package over night. Apparently, UPS believes we are an insignificant waist of their time, while FedEx treats us as an important customer, just like all of their other customers.

Anybody can ship a snake under the table with any of the companies and most of the time everything is fine. I did it will FedEx for quite some time, until a customer on the other end wanted the driver to stay until she confirmed the snake arrived alive. The FedEx driver hated snakes and report me immediately and all of my packages were refused until I became certified. This same type of thing can happen with any of the companies, but FedEx is the only one with a policy in place that guarantees that I can ship my snakes though them. UPS can shut you down and does not support your interests.

It makes no since that a local UPS manager can make a deal with a shipper to accept reptiles, but the entire company does not. This type of situation will not solve a package that gets held up enroute, due to a snake hater, but FedEx’s policies cover this issue. FedEx has came to bat for us and is on our team. Why would you support anybody else that is not on your team and doesn’t give a rats ass about you?

There are legal issues about labeling boxes. The Lacy Act and others requires reptiles to be labeled when they are shipped and if you do not, you are committing a punishable crime. Take the time to become FedEx certified, label your boxes and join out team.
 
Serpwidgets said:
And here I went and found their whole policy on that. :grin01: So anyway, since I already looked it up, here's the link to it. It's on page 9 under Money-Back Guarantee Policy.

http://images.fedex.com/us/services/pdf/SG_TermsCond_2006.pdf?link=4
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Thanks for looking that up for me. I guess I should've been clearer, or thought it thru. lol

Joe,
The Lacy Act, huh? Thats good to know, and I agree with your post entirely!
 
Well the thread/topic seems to be winding down, but I'd like to get just a couple more thoughts in . . . imagine that huh?! :)

First I'd like to thank MegF and eddie for the positive help in answering my question way back in post 16:
Drizzt80 said:
If not, what is the actual benefit to 'legally' using FedEx versus using UPS or DHL??
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Even with the sidetracking that went on, those two gave real answers to the question at hand and didn't try to cloud the situation. While MegF's representative gave a very glowing description of what is supposed to happen when a shipment is question, it in now way 'guaranteed' that it wouldn't be delayed either. Therefore, Serp's (helpful) graphic image is inaccurate. Though the chances of a seized/held/delayed would be greatly reduced they cannot be guaranteed. Which reallistically is to be expected who can give a 100% guarantee on anything but death? It would seem as though the 'benefit' of using FedEx is inner beauty and strength in the knowledge that you're supporting a company that supports the reptile community, even though they may potentially delay a shipment along the way potentially causing the death of an animal along the way though the chances are slim . . . the reality is they just found a way to make an extra buck. It's not about money, but there's no added benefit that way either since all the companies are about the same price.

Unfortunately, that elitist attitude surrounding this issue really baffles me. While thinking the issue through, especially after bill38112's post, I came to a realization. I'm wondering if those of you that 'refuse to purchase from someone using UPS' have the same set of 'ethical' standards towards those that 'post and frequent Kingsucks.com'? It's basically the same issue:
1. UPS and FedEx deliver merchandise.
2. Kingsucks and CS.com are discussion based forums directed towards Corn owners.
(Since this is the 'real' issue at hand here . . .)
3. FedEx 'supports' the breeder (by allowing them to be certified shippers), UPS does not by forcing the breeder to fly 'under the radar'. It's apparently unethical to use UPS.
4. CS.com 'supports' the corn enthusiest by allowing open conversation without the censorship of posts and information, Kingsucks does not. (no explanation necessary.). I would think that supporting this censorship by Kingsucks is just as ethically important to the corn snake industry and 'world' as who does/doesn't allow to ship . . . no? There's some pretty important people, past and present, from around here that frequent that board! :shrugs: (Just for the record, I don't participate there any longer, but also DON'T feel a 'drive' to ostracize and look down upon them . . . it's a valid question though . . .)

Finally, How about that person that does not have access to FedEx locally? Are you ostracizing them simply because they are forced to use UPS?

Just some more thoughts on the subject that others wanted to bring up since my question was answered . . . again, thanks to MegF and eddie.
D80
 
I don't have much to say about the way this thread seems to have turned into bickering between long standing members, but I do think it's silly to base your purchases on what shipping company is used. I just bought a king snake, I emailed the seller asking if they used fed ex priority overnight, insulated boxes, etc. They said yes and also had a thread in BOI where positive things were said. So I thought, OK I can buy from them with confidence.
The snake arrived OK (still need to get some pics) but there was no insulation and it was sent standard overnight instead of priority.
I would have rather gotten a timely and insulated package from UPS from an unknown seller than to be dissapointed by someone who supposedly was professional if you went by what the BOI said.
IMHO the quality of the animal and the quality of the customer service (IE how the person responds to questions and problems) are what is important. There's enough people selling nice animals out there that there's always a choice no matter what your shipping criterion is. I just think it's not the most important thing to consider. I've gotten snakes through UPS, and I've gotten snakes through fed ex from 'non certified' shippers. I think there's a lot of people that have been using fed ex for years and are just now getting certified this year. It's not like they just started shipping snakes, they were doing it before as 'uncertified' shippers. The shipping method doesn't make their snakes worth any less. does it? I'm fed ex certified, I went through the procedure, but that hasn't suddenly made my animals better or worth more than they were before. I think there's too many other variables besides shipping to consider.
Is it just me or have some forum members been taking things much too seriously lately? This is not the first thread where things seem to be getting a bit nasty :( Can't even blame it on the heat anymore either...
 
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hey
I'll add something to this old thread. my snake showed up dead today. shipping sucks. period. if it happens again, i will never ship another snake. no matter who it is with or how illegal it is.
 
BabyMowgli said:
hey
I'll add something to this old thread. my snake showed up dead today. shipping sucks. period. if it happens again, i will never ship another snake. no matter who it is with or how illegal it is.
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I know that sucks, but things just happen. There are car crashes every day where people die, but do you not ride/drive in cars? You can't let one incident be the litmus test for every other one. Thousands and thousands of snakes/reptiles/live animals are shipped every year without incident. 99% of the time things are going to be fine, but every once in a while things just turn don't work out properly. That's life.

Sometimes things just happen. I know that you are upset, but it is a very irrational stance to take.
 
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