its possible they weren't doing it yet at your store because all the Petco's and Petsmart for that matter keep log books here in Maryland. Not by word of mouth I have actually seen them during feeding day every Thursday at both chains, according to the girl at the Petco down the road from me its Mandatory. She wouldn't even wait on me till she was done logging in feedings. I frequent the stores because Thursday is also the day they get crickets. I buy those by the ton it seems. I try to be fair and hit several places so I don't deplete all at any one store LOL