Dinah
New member
yes but i was treated wrongly by an employee. i have heard other employee's being rude to other customers. i dont think its right for the employee to do as they please. especially banning me from the store. if its not documented they can't arrest me.. already looked it up. they have to have it dicumented why they dont want me in the store along with my full name. they dont know my name.
Point 1 - I worked in Retail for a LONG time before I had my kids and because my position was closely linked with Loss Prevention, I was in their office often for work. The things I saw/heard are crazy. Stores both the headquarters and the individual stores DO NOT CARE. I don't say it to be mean or short or blunt but just so that you can realize that you are spinning your wheels in terms of trying to get them to do anything.
Point 2 - Additionally if an employee is rude to you then you need to go to the manager then and tell them about it, but if you react at the employees, then it will always be you who is wrong and they will ask or force you to leave. This is because if they don't then their employees can sue them for not protecting them from the customers.
Point 3 - They do not need your name, if you go back once they have asked you to leave and not return, then they can in fact have the police arrest you. I have seen it happen personally many times. It's true they do need documentation that they have asked you in the past (at least where I worked), but the security officer can fill out a form along with a printed pic of you from one of the security cameras and presto it has been documented. The place I worked had a whole photo wall of people we were supposed to keep an eye out for. Also the employee that gave you a hard time may have provided them with your name (you said she knew you somehow), or perhaps the security officer took down your tag number. Anyways I can assure you that just because you did not see them document it, that does not mean they didn't.
Point 4- If you continue to rock the boat at your GF's place of employment she will get fired. Speaking just for myself if I had a boyfriend who called any woman a b word I would leave him, I could never EVER be close to a man who would speak so disrespectfully about women regardless of his other qualities. If your gf is willing to forgive you for even saying such a thing then she is a nicer lady then me, but even then you cannot expect her to put up with you jeopardizing her job. And having a significant other who shows up at your work and makes waves is not going to be good for her employment status.
Point 5 - This is PRIVATE property, they can do as they please whether you think it is right or not. That is how private property works. The owner gets to decide what is acceptable and who is allowed. What you think is right only applies to private property owned by you, and even then your behavior still must fall within the confines of the law.
To sum it all up the company and the law do not care what you think the proper way to handle customers is, you are welcome to buy your own property and open your own store and then you can decide how employees need to behave. Stay away from this Kmart including the parking lot, whether you believe it or not they can arrest you.
Point 6 - The most important point - Calling people names whether it is under your breath or not is being abusive, it does not matter who started it. Two wrongs do not make a right! The employee was wrong and so were you. You are not a victim in this issue, only you have control over what you say other people cannot make you behave badly, that is up to you.