Yup youre way above my league.
I bet everyone who reads this will agree.
Snakes need whole food items, including fur, feathers, bones and stomach contents. Your diet provided none of that. You put money above the welfare of your animals. They are only money making tools for you.
I'm thinking you need to hire a new pr director for your "business". I sure would fire the idiot who went off on Irwin. There is no positive way you can spin it. It just might be too late for damage control now, your "company's" reputation sinks lower at every post. I'm fairly certain that whatever product your firm produces in the future, a huge percentage of your potential customer base would now rather jam a pencil into their right eye than buy anything from you.