I came in to see how the little one is doing today. I hope that he or she made it!
I completely agree with clavarnway and wanted to post those exact sentiments. I realize that you don't want to overreact but this is a horrible way to ship reptiles in winter months. I'm disgusted by what happened and can only still think of my hair products that arrived two weeks ago completely frozen solid. It took hours and hours for them to defrost. I can only imagine how hard that would be for a live animal.....you are lucky if the snake even makes it.
I urge you to report this......you can always put a sidenote that the breeder agreed to pay for the cost of the snake but you definitely need to report this.
Please update us soon.
I completely agree with clavarnway and wanted to post those exact sentiments. I realize that you don't want to overreact but this is a horrible way to ship reptiles in winter months. I'm disgusted by what happened and can only still think of my hair products that arrived two weeks ago completely frozen solid. It took hours and hours for them to defrost. I can only imagine how hard that would be for a live animal.....you are lucky if the snake even makes it.
I urge you to report this......you can always put a sidenote that the breeder agreed to pay for the cost of the snake but you definitely need to report this.
Please update us soon.