Well yes and no. If a viper is in a real tight place that I would have to get my face close to, then yes I would be an exterminator. If it's not in a really tight place I use the ole hook and bucket. But, ratsnakes, watersnakes, hognose, and racers I let go. Kings I usually keep.
If I get a call from a worried person. Especiall with when kids are involved. I have half of a right thumb because of a cottonmouth bite. It was the most painful thing I ever experienced.
We have 2 animal control officers in the whole county. Last time I called one to take care of a out-of-control dog in my yard they said one was busy and one was on vacation. So I asked what about this dog in my yard that had bit me 3 times. They do what you gotta do.
Last year a black guy wanted be to stand in his garage while he cleaned it out, because he had found a snake skin.
We just recently got an animal control officer in the past month... And technically he isn't even animal control for our town, but if he isn't busy he's "allowed" to drive here if he wants to. Tiny towns don't always have the money to pay for what they don't think is necessary.
I think He's just saying he got a call from some people who had a snake problem because they know he deals with snakes. An exterminator cost money, but a snake lover, and an Alabamian would take a hot meal, Sweet tea, or other odd and ends as payment for removing some thing someones scared of instead of telling that person to just deal with it which will always result in the death of the snake and possibly harm the person dealing with it...
Please remember things aren't always the same state to state and town to town.